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Term and Condition

Term and Condition


The following Website Terms of Use and Privacy Policy (“Policy”) governs your use of the website (“Site”). Please read this Policy carefully before using the Site.This Site is owned and operated by Al-Akhwa Trading (“Al-Akhwa trading”) and/or its subsidiaries and affiliates (collectively, “we,” or “us”). This Policy is intended to advise you with respect to content found on the Site, as well as help you understand what information we collect, whether personally identifiable or not, how we collect it, how we use it, how we share it, and how we protect it. By accessing and/or using the Site, you agree to comply with and be bound by this Policy and the terms and conditions provided herein. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SITE OR ITS CONTENT.The Website Policies and Terms & Conditions may be changed or updated occassionally to meet the requirements and standards. Therefore the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted


Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not cover by this privacy policy.The Site may contain links to third party websites and content. This Policy applies only to the Site and to TUFULA® collection and use of your information. The linked websites and content of third parties, and third parties’ collection and use of your information, are governed by the terms of use and privacy policies of such third parties and websites. We encourage you to independently inform yourself about the privacy practices of such third parties and websites.


Al-Akhwa trading owns all right, title and interest in and to the Site and its proprietary content, including all intellectual property rights therein. All rights not expressly granted to you herein are expressly reserved to Al-Akhwa Trading.Modification or use of Tufula® proprietary content for any purpose other than as expressly permitted herein or on the Site is strictly prohibited. No right, title, or interest in any such content is transferred to you as a result of accessing it through the Site. Unless otherwise specified, you may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, link to or frame in another website, use on any other website, transfer or sell any proprietary content obtained from the Site, without written permission fromAl-Akhwa Trading. The foregoing prohibition expressly includes, but is not limited to, the practices of “screen scraping” and “data mining.” All trademarks, service marks, and logos (“Trademarks”) displayed on the Site, with or without attribution, are registered and/or unregistered trademarks of Tufla® or third parties. Nothing in or on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right in or to the Trademarks without express written permission of A-Akhwa Trading or the applicable third party.


Al-Akhwa Trading undertakes reasonable steps to protect Personal Information from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. In addition, certain areas of the Site, such as where credit card or other payment information is provided, are designed to collect and transmit Personal Information securely. However, as no security measures are perfect or impenetrable, we cannot guarantee the security of any information you transmit to us.Please be advised that there are security and other risks associated with using open networks such as the Internet. By accessing and using the Site and its content, you expressly assume such risks. While Al- Akhwa Trading intends that content found in or on the Site is accurate and reliable, errors and inaccuracies may occur. In addition, Al- Akhwa Trading may make changes, modifications, additions, deletions and improvements to the content provided in or on the Site at any time. Accordingly, Al- Akhwa Trading cannot and does not warrant:the safety, reliability, accuracy, timeliness, usefulness, adequacy, completeness or suitability of content in or on the Site;
•freedom from human and machine errors, omissions, delays, interruptions or losses, including loss of data;
•that the Site and its content is free of infection by viruses, worms, or other code that may harm your computer or system;
•that access to the Site will be uninterrupted or error-free; or
•that defects or inaccuracies will be corrected by a time certain.

Under no circumstances shall Al-Akhwa Trading or its officers, directors, agents, employees, sponsors, or partners be responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages, whether based in contract, tort or otherwise, arising out of or relating in any way to your access or use of the Site or its content, even if Al-Akhwa Trading has been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Site and/or its content is to stop using the Site and/or the content.


Al-Akhwa Trading may disclose information collected through the Site, including Personal Information: (a) if required to do so by law; (b) if in good faith we believe that disclosure is necessary to comply with local, state, or to respond to a court order, judicial or other governmental subpoena, or warrant; or (c) in the event of bankruptcy proceedings.


Al-Akhwa Trading may collect personally identifiable information from you, including your name, address, phone number and e-mail address (collectively, all such personally identifiable information is herein referred to as “Personal Information”), when you create an account on the Site, when you purchase products through the Site, when you contact us, and/or in connection with your voluntarily provided testimonials or other feedback. In addition, there may be other occasions, not specifically identified in this Policy, when we may ask you to provide us with Personal Information. In some cases, if you decline to share such information with us, we may not be able to provide you with certain services.Al-Akhwa Trading may retain and use certain Personal Information to communicate with you, including to respond to your questions or comments, resolve disputes, and troubleshoot problems. We may also retain your questions and/or comments in order to improve the Site. Accordingly, please do not send us any information, ideas, suggestions, proposals, or comments that you consider confidential and/or that you wish to be treated as confidential.

a. We accept payments online using Visa and Mastercard credit/debit card in QR (or any other currency).

b. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Qatar

c. QATAR is our country of domicile.

d. Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website.

e. If you make a payment for our products or services on our website, the details you are asked to submit with be provided directly to our payment provider via a secure connection.

f. The cardholder must retain a copy of transaction records and Merchant policies and rules.

g. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

When you use the Site, we may use technology to automatically collect non-personally identifiable information including:
The dates and times that you visited the Site or logged in to your account.
The pages that you visited on the Site and the content that you accessed or viewed.Any searches that you performed on the Site.
We may use analytic tools in connection with such automatically collected non-personally identifiable information to better understand who is using the Site and how they are using it, and to manage and improve the Site.



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